Data Protection Policy

Gbaazi Privacy Policy — Your Data, Our Responsibility

At gbaazi, protecting your personal information is our top priority. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Sale of Data to Third Parties
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How We Protect Your Data

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End-to-End Encryption
All your data is protected with 256-bit SSL/TLS encryption. We use bank-grade security technology to ensure no one can access your data without authorization.
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No Sale of Data
gbaazi never sells your personal data to third parties. No information is shared with advertisers or data brokers — this is a firm policy we strictly uphold.
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Transparent Data Use
We are transparent about how your data is used. It is never used for any undisclosed purpose — everything is clearly outlined in this privacy policy.
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Your Control
You can view, correct, or request deletion of your data at any time. You have full control over your personal information.
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Cookie Transparency
We are fully transparent about the types of cookies gbaazi uses and why. You may disable any non-essential cookies.
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GDPR Compliance
We follow international GDPR standards. Explicit consent is obtained before collecting data, and the highest international standards are maintained to keep your data secure.

Our Commitment: gbaazi believes your privacy is a fundamental right. We never use or share your data without your permission. This Privacy Policy is our written commitment to that promise.

Introduction

Gbaazi (https://gbaazi.app) is an international online gaming and betting platform. This Privacy Policy ("Policy") explains how gbaazi collects, uses, stores, and protects the personal information of our platform users.

By accessing our site or creating an account, you agree to this privacy policy. This policy is part of our Terms & Conditions An integral part.

This privacy policy has been written with our Bangladeshi users in mind. We want you to clearly understand what gbaazi does — and does not do — with your information.

What Information We Collect

Gbaazi only collects information that is necessary to provide its platform services. We do not collect data beyond what is required.

Information collected during registration:

  • Full name and date of birth (for age verification).
  • Mobile number and email address.
  • Residential address.
  • Preferred payment method details.

Information collected during KYC verification:

  • A copy of your National ID (NID) or passport.
  • Proof of address documents (utility bill or bank statement).
  • A selfie photo, if required.

Automatically collected information:

  • IP address and device type.
  • Browser type and operating system.
  • Site access times and page visit history.
  • Transaction history & gaming activity.
  • Cookies & session data.

Please note: We never store your bank card number or password directly. Payment information is processed through secure payment gateways.

How Your Information Is Used

Gbaazi uses your personal data only for specific, lawful purposes. Full details are provided below:

Purpose of Use How Your Data Is Used Legal Basis
Account Management Name, email, mobile number Contractual Obligation
Identity Verification (KYC) NID, address, photo Legal Obligation
Transaction Processing Payment information, balance Contractual Obligation
Fraud Prevention IP, device, activity Legitimate Interest
Customer Support Contact information, history Contractual Obligation
Marketing (subject to consent) Email, Preferences Your Consent

We never use your data beyond the purposes stated above. If we need to use your data for any new purpose, we will obtain your consent beforehand.

Data Sharing & Disclosure

Gbaazi does not sell, rent, or share your personal data with third parties for commercial purposes. However, data may be shared in a limited number of circumstances:

Legitimate reasons for sharing data:

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • KYC Verification Provider: With approved verification partners for identity verification.
  • Legal Authorities: We are required to disclose information when mandated by a court order or regulatory authority.
  • Fraud Prevention: In cases of serious fraud, information may be shared with law enforcement agencies.

Important: Your data is never shared with third parties for any reason beyond those stated above. This is gbaazi's unwavering policy.

Data Protection Measures

Gbaazi follows the highest industry standards to protect your data. Our security measures include:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Data Masking: Sensitive information (such as card numbers) is masked before being stored in the database.
  • Access Control: Only authorized personnel have access to specific data.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Independent third-party security experts conduct regular audits.
  • Backup Systems: Encrypted backups are taken on a regular basis.

That said, no online system is 100% secure. In the event of a data breach, we will notify all affected users within 72 hours and take immediate action.

Cookie Policy

Gbaazi uses cookies on its website. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, layout).
  • Analytics Cookies: To improve site performance and enhance the user experience.

Your Control: You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect some features of the site.

Data Retention Period

Gbaazi does not retain your data longer than necessary. Retention periods vary by data type:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 Years
Gaming Activity Logs 3 Years
Customer Support Contact 2 years
Marketing Consent Records 1 year after consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

Your Data Rights

In accordance with GDPR and international data protection laws, gbaazi grants you the following rights:

  • Right to Know: You can find out exactly what information we hold about you.
  • Right to Access: You may request a copy of the data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of specific data (subject to legal obligations).
  • Right to Portability: You may obtain your data in a machine-readable format.
  • Right to Object: You may opt out of marketing communications at any time.

To exercise these rights support@gbaazi.app. We will respond within 30 days.

Protection of Minors

Gbaazi strictly prohibits anyone under the age of 18 from using its platform. We do not knowingly collect any personal information from minors.

For Parents: If you believe your minor child is using gbaazi, contact us immediately at support@gbaazi.app. We will act promptly and delete all data associated with that account.

Third-Party Links & Services

The gbaazi platform uses a limited number of approved third-party services. These are restricted to what is strictly necessary:

  • Payment Gateway: Mobile Pay, Nagad, Rocket — for processing transactions.
  • KYC Partner: For identity verification.
  • Game Provider: Licensed game studios.
  • Analytics Tools: For monitoring site performance.

Every third party is bound by a data processing agreement with gbaazi and is required to comply with our privacy standards.

Privacy Policy Updates

Gbaazi may update this Privacy Policy from time to time. For significant changes:

  • A notice will be posted on the site.
  • You will be notified via your registered email.
  • You will be notified at least 7 days before any changes take effect.

Continued use of the site after any changes are made will be considered acceptance of the updated policy. The latest version will always be available on this page.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact our Data Protection team:

Data Protection Officer: privacy@gbaazi.app

General Customer Support: support@gbaazi.app

We typically respond within 2 business days of receiving your email. For urgent matters, please include "URGENT" in the subject line.


General Questions

Frequently Asked Privacy Questions

No, never. Under no circumstances does gbaazi sell your personal information to third parties. This is one of our strictest policies.

KYC documents are retained for up to 5 years after account closure, as required under international AML regulations. They are securely deleted once this period expires.

Yes, partially. You may request deletion of all data except what we are legally required to retain (such as transaction records). Email us at privacy@gbaazi.app.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop emails immediately. You can also contact us at support@gbaazi.app.
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